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ACCESSIBILTY STATEMENT

Last updated: [December 11, 2025]

A2B Exchange (“we”, “us”, or “our”) is committed to making our website and resources accessible and usable for as many people as possible, including people with disabilities and neurodivergent individuals and families.

We believe that access to information, support, and community should not be limited by technology, ability, or learning style.

 

Our Commitment

Our goal is to provide a website experience that is:

  • Inclusive and welcoming

  • Perceivable, operable, understandable, and robust for a wide range of users

  • Supportive of different ways of processing information (visual, verbal, step-by-step, etc.)

We are continually working to improve the accessibility and usability of www.a2bexchange.org.

 

Accessibility Standards We Aim For

Where possible, we aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

These guidelines are recognized internationally as a standard for making web content more accessible for people with disabilities, including:

  • People with visual, auditory, physical, speech, cognitive, language, learning, and neurological differences

  • People using assistive technologies such as screen readers, magnifiers, or alternative input devices

While we may not be perfect or fully compliant in every area yet, accessibility is an ongoing priority for us.

 

Steps We Are Taking

To support accessibility, we strive to:

  • Use clear, simple language where possible

  • Provide good color contrast between text and backgrounds

  • Use headings and structure to organize content logically

  • Add alternative text (“alt text”) to images that convey important information

  • Ensure links are descriptive (so they make sense out of context)

  • Make forms as clear and straightforward as we can

  • Avoid flashing or overly distracting elements where possible

As our organization grows, we plan to continue improving our website design, structure, and content with accessibility in mind.

 

Supported Ways of Accessing Our Content

Many users access our website and resources in different ways. Our site is intended to be usable with:

  • Most modern web browsers (Chrome, Edge, Safari, Firefox, etc.)

  • Devices such as desktop computers, laptops, tablets, and mobile phones

  • Common screen zoom tools built into browsers and operating systems

  • Assistive technologies such as screen readers, where supported by the user’s device and browser

Because technology and individual needs vary, we cannot guarantee that our website will work perfectly with every tool, but we are open to feedback and improvement.

 

Known Limitations

Despite our best efforts, some parts of the website may not be fully accessible yet. Examples may include (depending on your current site):

  • Older PDFs or documents that may not be fully formatted for screen readers

  • Images or graphics that may still need more descriptive alt text

  • Embedded content or third-party widgets that we do not fully control

If you encounter any accessibility barriers, we want to know so we can address them where possible.

 

Third-Party Content

Our website may link to or embed content from third-party websites or services (such as payment processors, event registration platforms, or partner organizations).

We do not control the accessibility of third-party sites, but we strive to work with providers who value accessibility and inclusion. If you encounter an issue with a third-party service we link to, please let us know so we can consider alternatives or provide more accessible options where possible.

 

Feedback and Contact Information

We welcome feedback on the accessibility of our website and resources. If you experience difficulty accessing any part of our Site, or if you have suggestions or questions, please contact us:

A2B Exchange
3450 Toringdon, Suite 200 #1021
Charlotte, NC 28277
United States

Email: info@a2bexchange.org

When you contact us, it is helpful (but not required) if you can include:

  • The page or resource you were trying to access (URL if possible)

  • The type of device and browser you were using

  • Any assistive technology being used (e.g., screen reader, magnifier)

  • A brief description of the problem you experienced

We will do our best to respond and work toward a solution that helps you access the information you need.

 

Ongoing Improvement

Accessibility is not a one-time project for us; it is an ongoing process. As we add new pages, features, or programs to www.a2bexchange.org, we will continue to work toward improving accessibility and usability.

We are grateful to the families, professionals, and community members who help us learn and improve. Your feedback helps us make A2B Exchange more welcoming and accessible for everyone.

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